Privacy Policy

Privacy Policy

The Capital Post

Effective Date: 1 January 2024

1. Introduction

The Capital Post (“The Capital Post”, “we”, “our”, or “us”) respects and is committed to protecting the privacy and personal data of all visitors, readers, subscribers, contributors, whistleblowers, advertisers, partners, and users of our website and digital platforms.

This Privacy Policy explains how we collect, process, use, disclose, store, and protect personal data in accordance with applicable Malaysian laws and internationally recognised privacy principles, including but not limited to:

  • Personal Data Protection Act 2010 (Act 709) (“PDPA Malaysia”);

  • Personal Data Protection (Amendment) Act 2024;

  • Communications and Multimedia Act 1998;

  • Applicable cybersecurity, media, and electronic communication regulations.

Malaysia’s PDPA regulates the processing of personal data in commercial transactions and establishes principles relating to notice, disclosure, security, retention, and access rights. (PDP)

By accessing or using our website, services, or submitting information to us, you acknowledge and agree to this Privacy Policy.

2. Scope of this Policy

This Privacy Policy applies to:

  • Visitors to our website;

  • Subscribers and newsletter users;

  • Sources, contributors, and whistleblowers;

  • Advertisers and commercial partners;

  • Users interacting with our social media platforms;

  • Individuals communicating with The Capital Post.

This policy applies to all online and offline interactions involving personal data processed by The Capital Post.

3. Information We May Collect

We may collect, process, store, or use the following categories of information:

3.1 Personal Information

Including but not limited to:

  • Name;

  • Email address;

  • Telephone number;

  • Company or organisation details;

  • Mailing address;

  • Identification or verification details where legally required.

3.2 Technical Information

Automatically collected information may include:

  • IP address;

  • Browser type;

  • Device information;

  • Operating system;

  • Cookies and analytics data;

  • Website interaction and usage patterns.

3.3 Submitted Materials

Including:

  • News tips;

  • Press releases;

  • Editorial submissions;

  • Whistleblowing disclosures;

  • Documents, photographs, audio, or video submissions.

4. Purpose of Data Collection

The Capital Post may process personal data for purposes including but not limited to:

  • Providing news content and media services;

  • Responding to enquiries or submissions;

  • Editorial communication and verification;

  • Investigative journalism and reporting;

  • Managing subscriptions and newsletters;

  • Website analytics and performance improvement;

  • Advertising and commercial operations;

  • Compliance with legal and regulatory obligations;

  • Fraud prevention, cybersecurity, and platform security.

Under Malaysian PDPA principles, organisations processing personal data must provide notice regarding how personal data is collected and used. (PDP)

5. Journalism and Public Interest Exemption

The Capital Post operates as an independent news and media organisation.

Certain processing, storage, and publication activities conducted for journalistic, literary, editorial, investigative, or public-interest purposes may be exempt from specific data processing obligations where permitted under applicable law.

Malaysian PDPA guidance recognises exemptions relating to journalistic, literary, and artistic purposes where publication is in the public interest. (Linklaters)

Nothing in this Privacy Policy limits the editorial independence, journalistic rights, constitutional protections, or lawful publishing discretion of The Capital Post.

6. Cookies and Analytics

Our website may use cookies, tracking technologies, and analytics tools to:

  • Improve user experience;

  • Analyse website traffic;

  • Maintain website security;

  • Personalise content and advertisements.

Users may disable cookies through browser settings; however, certain website functions may become unavailable or limited.

7. Disclosure of Information

The Capital Post may disclose personal data:

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  • To employees, editors, legal advisers, consultants, or authorised service providers;

  • To government authorities, regulators, enforcement agencies, or courts where legally required;

  • To protect legal rights, editorial integrity, or public interest;

  • During investigations relating to fraud, unlawful conduct, or cybersecurity threats.

We do not sell personal data to third parties for unauthorised commercial exploitation.

8. Data Security

The Capital Post takes reasonable administrative, technical, organisational, and cybersecurity measures to protect personal data against:

  • Unauthorised access;

  • Misuse;

  • Alteration;

  • Disclosure;

  • Loss or destruction.

However, users acknowledge that no electronic transmission, online platform, email communication, or storage system can be guaranteed to be completely secure.

Users submit information at their own risk.

9. Data Retention

Personal data may be retained for as long as reasonably necessary for:

  • Editorial and journalistic purposes;

  • Legal compliance;

  • Archival and historical reporting;

  • Business operations;

  • Investigation and dispute resolution.

The Capital Post reserves the right to retain archived publications, news reports, editorial records, and journalistic materials indefinitely where legally permissible.

PDPA principles require organisations to avoid retaining personal data longer than necessary, subject to lawful exceptions. (MyRapid)

10. Third-Party Links and External Platforms

Our website may contain links to third-party websites, advertisements, embedded media, or external platforms.

The Capital Post is not responsible for:

  • The privacy practices of third-party websites;

  • External content;

  • External cookies or trackers;

  • Third-party security measures.

Users access third-party services at their own discretion and risk.

11. User Rights

Subject to applicable Malaysian law, users may have rights including:

  • Requesting access to personal data;

  • Requesting correction of inaccurate personal data;

  • Withdrawing consent where applicable;

  • Requesting limitation of processing in certain circumstances.

Requests may be submitted to:

Email:

The Capital Post reserves the right to refuse requests where permitted under applicable law, including where requests interfere with journalistic, editorial, investigative, legal, or public-interest functions.

The PDPA provides rights relating to access, correction, and withdrawal of consent, subject to statutory limitations and exemptions. (PDP)

12. Limitation of Liability

To the fullest extent permitted under Malaysian law:

  • The Capital Post shall not be liable for indirect, incidental, consequential, reputational, or special damages arising from website use, data transmission, or third-party actions;

  • The Capital Post does not warrant uninterrupted or error-free operation of its website or digital platforms;

  • Users are responsible for ensuring the legality and accuracy of information submitted to us.

13. International Users

Users accessing our platforms from outside Malaysia acknowledge that personal data may be processed, stored, or transferred within Malaysia or other jurisdictions where our systems, partners, or service providers operate.

Where applicable, The Capital Post shall take reasonable steps consistent with legal obligations relating to cross-border data processing.

14. Amendments to this Policy

The Capital Post reserves the right to modify, amend, update, or revise this Privacy Policy at any time without prior notice.

Updated versions shall become effective upon publication on our website.

Users are encouraged to periodically review this Privacy Policy.

15. Contact Information

The Capital Post

Pinnacle Kelana Jaya,
47301 Petaling Jaya, Selangor, Malaysia

General Enquiries: editor@capitalpost.com.my

Privacy & Data Protection: whistle@capitalpost.com.my

Website:
www.capitalpost.com.my

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