KUALA LUMPUR, 6 October 2026 (The Capital Post) – The Royal Malaysia Police (PDRM) has launched its first official Crisis Negotiator Guide to standardise crisis negotiation doctrine and operational practices across the force.
Inspector-General of Police IG Tan Sri Dato’ Seri Hj. Mohd Khalid Hj. Ismail launched the guide on 5 October in conjunction with the second anniversary of the PDRM Negotiator Cell at the Royal Malaysia Police Senior Officers’ Mess in Bukit Aman.
The guide serves as a comprehensive reference covering negotiator criteria, selection procedures, psychological assessments and structured simulation training aimed at strengthening the capabilities of PDRM crisis negotiators.
Mohd Khalid said protecting lives remains PDRM’s priority, with peaceful resolution forming a central part of crisis management to prevent bloodshed and minimise risks to all parties involved.
He also highlighted the importance of emotional stability, sound judgement and integrity among negotiators handling high-pressure situations.
The guide is also intended to help operation commanders and incident commanders better understand the role of negotiation teams and support more informed decision-making during field operations.
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Over the past two years, the PDRM Negotiator Cell has participated in joint exercises with strategic security partners including the Malaysian Armed Forces, Malaysian Maritime Enforcement Agency and National Security Council.
The unit has also conducted a Crisis Negotiation Course for the Royal Brunei Police Force.
The event also saw DSP Ezral Ezwani Ab Malek of the Management Department, Kuala Lumpur Police Contingent Headquarters, appointed as the new Commander of the PDRM Negotiator Cell.
She succeeds Bukit Aman Internal Security and Public Order Department Deputy Director (General Policing/Disaster Crisis) DCP Datuk M.V. Srikumar Madhavan Nair, who was also recognised for his service, commitment and leadership of the unit.
According to a post on the official Facebook page of Polis Diraja Malaysia ( Royal Malaysia Police ), the new guide is intended to strengthen negotiation capabilities and ensure a more consistent approach to crisis management across the force – The Capital Post
